Amazon.com US US Books Backorder Cancellation Policy

December 14th, 2010

 amazon-logo.gif

Source of Announcement:

Amazon.com US Vendor Newsletter, December 2010

What is this about?:

Amazon is changing their cancellation policy effective Jan 1, 2011

What must I do?:

You will need to do a lot of manual editing or ask your ERP vendor for a modification.

As of build 3.705, Unitech will show the ship window on the Summary Report and the Order type on the detail report.
This includes:
ADVANTAGE ORDER
NEW ORDER
RUSH ORDER
NEW PRODUCT ORDER
Amazon passes the order type in the BEG02 segment of the PO.

Disclaimer:

This is our best thinking on this matter. For confirmation you should contact your Amazon representative. If you have questions, contact (800) 330-4094 or support@unitechedi.com.

The Amazon trademark, logo, and copyright is the property of their owners. All rights reserved. Use of any logo does not represent an endorsement.

AS2/FTP IP Address Change Reminder

November 10th, 2010

amazon-logo.gif

Source of Announcement:

Amazon.com US Vendor Newsletter

What is this about?

Amazon is adding new AS2/FTP servers.

What must I do?

Nothing. UnitechEDI uses a VAN to connect to Amazon instead of AS2 or FTP.

Disclaimer:

This is our best thinking on this matter. For confirmation you should contact your Amazon representative. If you have questions, contact (800) 330-4094 or support@unitechedi.com

The Amazon trademark, logo, and copyright is the property of their owners. All rights reserved. Use of any logo does not represent an endorsement.

Supply Chain Strategy – Oct 2010

November 9th, 2010

header_borders_logo.jpg

Source of Announcement:

November 2010 Email to publishers with PowerPoint attachment.

What is this about:

Over the next year Borders will be changing parts of their buying, logistics, and EDI processes to be more efficient.

What must I do?

As far as EDI is concerned, there is nothing that you need to do right now. The initiative is planned to start in early 2011 with an estimated completion later that year.

As soon as the Borders EDI plans are announced, we will let you know. This will probably involve rolling out new EDI transaction sets including POA, and ASN.

Disclaimer:

This is our best thinking on this matter. For confirmation you should contact your Borders representative. If you have questions, contact (800) 330-4094 or support@unitechedi.com

The Borders trademark, logo, and copyright is the property of their owners. All rights reserved. Use of any logo does not represent an endorsement.

List of SCAC Codes For Some of The Carriers That Deliver Freight To Amazon

November 4th, 2010

Please click here for PDF

Amazon New PO Management Processes –> This Only Applies To Amazon UK

October 7th, 2010

New PO Cancellation Process

The Amazon PO cancellation process changed at the end of September 2010. We would like to share the changes you may have already seen:

The ‘POs with Items to Cancel’ section currently displays POs with overdue items that would be cancelled if no availability and estimated ship/delivery date update was received.

We have changed this section to also include POs that Amazon is suggesting for cancellation.

  • When you click into an individual PO, you will see the items that need to be cancelled.
  • Unless the item is already shipped or an Advanced Shipment Notification (ASN) has been submitted, please select the ‘Accept Cancellation’ option and do not ship the product.
  • If the items are already in transit, please select the ‘Already shipped’ option and make sure you have submitted an ASN.
  • Once all the items in a PO are acted upon, no further action is needed. Items that you acknowledge with ‘Accept Cancellation’ will be cancelled within the system and appear in the ‘POs with Recently Cancelled Items’ section of the PO Management page.

To submit an ASN via Vendor Central, click on the Shipment Management option in the Vendor Central Orders tab and follow the instructions on the page.

New PO Delivery Window

As we continue to improve the availability of your products, we will be changing the information provided in your POs and will begin communicating the date by which stock is required to arrive in the Amazon Fulfilment Centres (FC).

Currently the information Amazon provides on your PO is when you are expected to ship the item. Going forward you will see a delivery window, identifying the earliest and latest date that stock should arrive at the FC. The delivery window is calculated based on your recent lead time history to each Amazon FC on an item level.

As such, please ensure you read through the information below and contact your buying representative if you have any queries. Once you begin receiving delivery window data, stock must be delivered to the FC specified on your PO within the delivery window.

When will the change be made?

All new POs raised on and after October 15 will include the delivery window.

What if I am a vendor with a fixed slot?

Please note that if you have a fixed slot and deliver on the same or next day, there will be no change to your current process and deliveries should be made as normal.

If you have a fixed slot and do not deliver on the same or next day, or are delivering stock on an account which does not require same or next-day delivery, your delivery must adhere to the delivery window and be made on your fixed slot.

What is the exact information you currently receive and what information will be displayed after the change?

Please refer to the document ‘Amazon New Ordering Process Delivery Window’ available in the Resource Centre on Vendor Central for this information – it is essential that you review this. Please note the information is split according to whether you receive your POs via EDI or via Vendor Central.

Please also be reminded that all booked deliveries to Amazon FCs must be booked in with an ASN number and all PO Expected Delivery Dates must be updated.

Amazon.com Fulfillment Center going live in October 2010:

September 15th, 2010

You may have recently received this email from Amazon announcing the opening of new DCs:

Amazon.com Fulfillment Center PHL3 going live in October 2010:


Amazon is adding a new fulfillment center in New Castle, Delaware. Please ensure that your systems and warehouses are updated to include new location.

Amazon.com dedc, LLC

1640 Johnson Way
New Castle, DE 19720

EDI Vendors:
If you receive the EDI 850, please add the new location in your system as soon as possible to enable you to process orders for this new facility. Depending on your EDI configuration, you will either receive the SAN code or FC Code PHL3.
New Ship-To Facility Codes:
Amazon FC Code: PHL3
SAN: 8018766
SAN For Media Carton Qty Receiving: 8018774
Live Date:
Beginning September 01, you may start receiving orders for the new facility via the EDI 850 Purchase Order
EDI Information:
Amazon will send the FC or SAN code in the Ship-To N1_04 element. For the FC code the ’92’ qualifier is sent in the N1_03 element. The SAN code the ’15’ qualifier is sent in the N1_03 element. You will be required to return the same code in the Ship-To segment of the EDI 856 document as well.FC Code Example: N1*ST*AMAZON.COM*92*PHL3
SAN Code Example: NT*ST*AMAZON.COM*15*8018774

For a complete list of all Amazon North American fulfillment centers and EDI SAN codes, please login to Vendor Central and navigate to RESOURCE CENTER > Technical > North America Fulfillment Center Locations to download the file EDI Specifications and Survey.pdf. If you have any questions related to the Amazon SAN and FC codes, please login to Vendor Central and submit a contact using Contact Us > EDI > General EDI Questions and an Amazon EDI technical support associate will reply to you within 24 hours. 


Amazon.com Fulfillment Center PHX6 going live in October 2010:


Amazon is adding a new fulfillment center in Phoenix, Arizona. Please ensure that your systems and warehouses are updated to include new location.

Amazon.com.AZDC., LLC

4750 West Mohave St
Phoenix, AZ 85043

EDI Vendors:
If you receive the EDI 850, please add the new location in your system as soon as possible to enable you to process orders for this new facility. Depending on your EDI configuration, you will either receive the SAN code or FC Code PHX6.
New Ship-To Facility Codes:
Amazon FC Code: PHX6
SAN: 8018847
SAN For Media Carton Qty Receiving: 8018855
Live Date:
Beginning September 15, you may start receiving orders for the new facility via the EDI 850 Purchase Order
EDI Information:
Amazon will send the FC or SAN code in the Ship-To N1_04 element. For the FC code the ’92’ qualifier is sent in the N1_03 element. The SAN code the ’15’ qualifier is sent in the N1_03 element. You will be required to return the same code in the Ship-To segment of the EDI 856 document as well.FC Code Example: N1*ST*AMAZON.COM*92*PHX6
SAN Code Example: NT*ST*AMAZON.COM*15*8018847
For a complete list of all Amazon North American fulfillment centers and EDI SAN codes, please login to Vendor Central and navigate to RESOURCE CENTER > Technical > North America Fulfillment Center Locations to download the file EDI Specifications and Survey.pdf. If you have any questions related to the Amazon SAN and FC codes, please login to Vendor Central and submit a contact using Contact Us > EDI > General EDI Questions and an Amazon EDI technical support associate will reply to you within 24 hours. What this means to you: You will need to make certain that these ship to records are updated in your customer master file in order to received orders for them from Amazon.

 You will also need to update your UnitechEDI software using the Update Software button, prior to sending the first invoices for these DCs.

UnitechEDI Software O/S Compatibility – July 2010

July 28th, 2010

1. The majority of UnitechEDI clients are using Windows XP.
2. O/S previous to Windows XP are no longer supported.
3. The EDI software has been tested in-house for Windows Vista O/S, but it has not yet been field-tested.
4. The EDI software is now compatible with Windows 7 (32 bit).
5. The EDI software will not work with Windows 7 (64 bit). No date is yet available for compatibility.
6. The EDI software is now being tested on the Apple Mac using either ‘Bootcamp’ or ‘Parallels’ to boot into Windows XP.

UnitechEDI is now compliant with Chapters July 2010 changes

July 28th, 2010

What you need to know:
The UnitechEDI software is now compliant with the July 2010 changes requested by Chapters/Indigo. We do not currently support pallet level ASN, but that is a request, not a requirement, and Chapters/Indigo has been advised of this.

What you need to do:
The main operational change is that each store might have 2 SAN codes. If your fulfillment system cannot handle that, you will need to contact Chapters/Indigo and advise them. If you can handle that, you will need to contact Chapters/Indigo to schedule testing. Please update UnitechEDI software to get the latest version.

The other requirement involves the SSCC number on the carton label (referred to as HU# by Chapters/Indigo). That number must conform to industry standards. This label is generated either by your fulfillment system or your WMS. We believe that all of the labels being generated by UnitechEDI clients do comply.

Amazon.com Fulfillment Center PHL6 going live in August 2010:

July 15th, 2010

You may have recently received the following email from Amazon:
Amazon is adding a new fulfillment center in Carlisle, Pennsylvania. Please ensure that your systems and warehouses are updated to include this new location.

Amazon.com dedc, LLC
675 Allen Rd.
Carlisle, PA 17015

EDI Vendors:
If you receive the EDI 850, please add the new location in your system as soon as possible to enable you to process orders for this new facility. Depending on your EDI configuration, you will either receive the SAN code or FC Code PHL6.

New Ship-To Facility Codes:
Amazon FC Code: PHL6
SAN: 8018154
SAN For Media Carton Qty Receiving: 8018162

Live Date:
Beginning July 12, you may start receiving orders for the new facility via the EDI 850 Purchase Order

EDI Information:
Amazon will send the FC or SAN code in the Ship-To N1_04 element. For the FC code the ’92’ qualifier will be sent in the N1_03 element. For the SAN code the ’15’ qualifier will be sent in the N1_03 element. You will be required to return the same code in the Ship-To segment of the EDI 856 document.

FC Code Example: N1*ST*AMAZON.COM*92*PHL6
SAN Code Example: NT*ST*AMAZON.COM*15*8018154

For a complete list of all Amazon North American fulfillment centers and EDI SAN codes, please login to Vendor Central and navigate to RESOURCE CENTER > Technical > North America Fulfillment Center Locations to download the file ‘EDI Specifications and Survey.pdf’. If you have any questions related to the Amazon SAN and FC codes, please login to Vendor Central and submit your questions, using ‘Contact Us’. The ‘Issue’ and ‘Subissue’ you select should be ‘EDI’ and ‘General EDI Questions’. An Amazon EDI technical support associate will reply to your inquiry within 24 hours.

What this means to you:
You will need to make sure that you have added this ship to record to your customer master file, and that you have also linked it to the Amazon bill to record.

UnitechEDI will be providing a software update to accomodate this new address in your EDI invoices.  The update has no impact on EDI orders or acknowledgements.  We will notify you when the update is available.

Amazon.com Fulfillment Center ABE2 going live in July 2010:

June 23rd, 2010

You may have recently received the following email from Amazon:
Amazon is adding a new fulfillment center in Breinigsville, Pennsylvania. Please ensure that your systems and warehouses are updated to include new location.

Amazon.com dedc, LLC
705 Boulder Drive
Breinigsville, PA 18031

EDI Vendors:
If you receive the EDI 850, please add the new location in your system as soon as possible to enable you to process orders for this new facility.
Depending on your EDI configuration, you will either receive the SAN code or FC Code ABE2.

New Ship-To Facility Codes:
Amazon FC Code: ABE2
SAN: 7607814
SAN For Media Carton Qty Receiving: 7607806

Live Date:
Beginning June 27, 2010 you may start receiving orders for the new facility via the EDI 850 Purchase Order.

EDI Information:
Amazon will send the FC or SAN code in the Ship-To N1_04 element. For the FC code the ’92’ qualifier is sent in the N1_03 element. The SAN code the ’15’ qualifier is sent in the N1_03 element. You will be required to return the same code in the Ship-To segment of the EDI 856 document as well.

FC Code Example: N1*ST*AMAZON.COM*92*ABE2
SAN Code Example: NT*ST*AMAZON.COM*15*7607814

For a complete list of all Amazon North American fulfillment centers and EDI SAN codes, please login to Vendor Central and navigate to RESOURCE CENTER > Technical > North America Fulfillment Center Locations to download the file EDI Specifications and Survey.pdf. If you have any questions related to the Amazon SAN and FC codes, please login to Vendor Central and submit a contact using Contact Us > EDI > General EDI Questions and an Amazon EDI technical support associate will reply to you within 24 hours.

What this means to you:
You will need to make sure that you have added this ship to record to your customer master file, and that you have also linked it to the Amazon bill to record.

UnitechEDI will be providing a software update on or about June 28th to accomodate this new address in your EDI invoices.  The update has no impact on EDI orders or acknowledgements.  We will notify you when the update is available.