Source: email from Follett concerning the 824 EDI document
What does it mean to me?
The 824 application advice document explains why a document that you sent, such as an 810, 855, or 856 failed. It lets you know quickly, for instance, that an invoice that you submitted will not be paid for a technical reason. It differs from the 997 functional acknowledgement which tells you if a document was received or received with errors, in that it provides the detail needed to correct the document and resend it. In some cases this is the only way that you would know that there is a problem.
What can you do?
UnitechEDI provides software to allow you to receive the 824 document and view the results. No changes to your fullfillment system are needed.
This is our best thinking on this EDI Trading Partner Compliance matter. For confirmation you should contact your Follett representative. For more information you can contact UnitechEDI at (800) 330-4094 or info@unitechedi.com
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